7j774's Privacy Policy
Your personal information is completely safe with us — learn in detail how it is collected, used, and kept secure.
1. Introduction
7j774 is a safe and reliable online gaming platform for players in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") explains what information we collect when you use 7j774's website and services, how that information is processed, and what your rights are.
By using this website, you are considered to have accepted the terms set out in this Policy. If you do not agree with any part of this Policy, please refrain from using our services and contact our support team.
Important: This Policy applies only to 7j774's own platform. Third-party websites or services are responsible for their own privacy policies.
2. What Information We Collect
We may collect different types of information in different circumstances. This information can be divided into two main categories: what you provide directly, and what is collected automatically through your use of the platform.
2.1 Information You Provide
During account registration and use, you may provide the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Username and password
- Payment information (bKash, Nagad, Rocket, Upay or bank account details)
- National ID card or passport details for identity verification
- Banking and financial information (for deposit and withdrawal processing)
- Messages and information you send when contacting us
2.2 Automatically Collected Information
When you use our platform, the following information may be collected automatically:
- IP address and device identifiers
- Browser type, version, and operating system
- Login date, time, and session duration
- Pages you visit and how long you spend on them
- Gaming activity, betting history, and transaction records
- Information collected through cookies and similar tracking technologies
3. Purpose of Use
7j774 uses collected information only for the following legitimate purposes. We never use your information unnecessarily or without your permission.
3.1 Service Operation and Improvement
- Creating, managing, and securing your account
- Processing deposits, withdrawals, and transactions
- Personalizing and improving the gaming experience
- Identifying and resolving technical issues
- Ensuring platform security and reliability
3.2 Legal and Security Obligations
- Age verification (service available only to those aged 21 or above)
- Identity verification and fraud prevention
- Compliance with Anti-Money Laundering (AML) regulations
- Implementation of responsible gaming policies
- Meeting applicable legal or regulatory requirements
3.3 Communications
- Responding to your questions and support requests
- Sending transaction-related notifications
- Sending important account security updates
- Sending relevant promotional information where you have given consent
4. Cookies and Tracking Technologies
7j774 uses cookies and similar technologies that help our website function properly and improve your experience.
4.1 Types of Cookies
We use the following types of cookies:
- Essential Cookies: Required for the core functionality of the website — related to login sessions and security.
- Functionality Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Used to analyze website usage and improve our services.
4.2 Cookie Controls
You can control or disable most cookies through your browser settings. Please note that disabling certain essential cookies may affect some website functionality. You may not be able to log in to your account or manage transactions.
5. Sharing Information with Third Parties
7j774 does not sell, rent, or share your personal information with third parties for commercial purposes. However, information may be shared in the following limited circumstances:
5.1 Service Providers
We work with certain trusted third-party service providers who assist us in carrying out specific functions on our behalf. This includes payment processing, identity verification, and technical support. These providers may only use information for specified purposes and are required to comply with our privacy standards.
5.2 Game Providers
Technical information necessary for integration with game providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, and others may be shared. This information is used solely for the purpose of ensuring game services.
5.3 Legal Obligations
It may be necessary to disclose information based on a court order, legal process, or a legitimate request from a competent authority. In such cases, we will provide only the minimum information legally required.
Our Commitment: Your financial information (bKash, Nagad, Rocket, Upay or bank details) will never be sold or shared commercially under any circumstances.
6. Data Security Measures
7j774 uses industry-standard security measures to protect your personal and financial information. Our security practices are continuously updated to keep your information safe at all times.
6.1 Technical Safeguards
- SSL Encryption: All data exchanged between your browser and our servers is protected by SSL/TLS encryption.
- Data Encryption: Stored sensitive information is kept in encrypted form.
- Firewall and Access Controls: Multi-layered security barriers are used to prevent unauthorized access.
- Regular Security Testing: Regular security assessments are conducted to identify vulnerabilities.
- Two-Factor Authentication: A two-factor authentication option is available for additional account security.
6.2 Organizational Safeguards
Only authorized personnel can access your information on a need-to-know basis. All staff are trained in privacy and data protection and are bound by strict confidentiality agreements.
6.3 Security Breaches
If your information is compromised for any reason and this creates a significant risk for you, we will notify you as quickly as possible and take the necessary steps.
7. Data Retention Period
7j774 retains your information only for as long as necessary. When determining retention periods, we consider the following:
- Complete information is retained for as long as your account remains active.
- Records of financial transactions may be retained for a longer period in accordance with applicable legal requirements.
- Even after an account is closed or deleted, some information may be kept for a specific period due to legal obligations.
- Certain security-related information may be retained for an additional period for the purposes of fraud prevention and account protection.
- Once the necessary period has passed, information is securely deleted.
8. Your Rights Regarding Your Information
7j774 believes that you have clear rights over your own information. We respect those rights and are committed to helping you exercise them.
8.1 Right of Access
You may request to view the information we hold about you at any time. We will provide this information within a reasonable timeframe.
8.2 Right of Rectification
If there are any inaccuracies or incomplete details in your information, you may request a correction. Information can be updated through your account settings or via our support team.
8.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained if there are legal obligations to do so.
8.4 Right to Restrict Processing
In certain cases, you may request that the processing of your information be limited. When considering such a request, we will also take into account any relevant legal obligations.
8.5 Right to Opt Out of Marketing Communications
You may stop promotional emails or notifications at any time. To do so, update your account settings or contact our support team. Transaction-related and security notifications will always be sent as they are an essential part of the service.
9. Minor Protection
7j774's services are for individuals aged 21 or above only. We never knowingly collect information from anyone under the age of 21.
If we believe that a minor is using our services, we will immediately suspend that account and delete any information collected. Age verification is an integral part of our registration process.
Age Limit: Only those aged 21 or above may create an account and play games on 7j774. An identity document may be required to verify age.
10. Policy Changes and Updates
7j774 reserves the right to update this Privacy Policy from time to time. Changes may be made due to business needs, technological improvements, or legal requirements.
For significant changes, we will notify you by email or through a notice on the platform. Continued use of the platform after a revised policy is published will be considered your acceptance of the new policy.
We recommend that you check this page regularly and note the date of the latest update.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. Our support team is available 24/7 and provides assistance in both Bengali and English.
Send any formal requests regarding your data protection (access, correction, deletion) by email. We will generally respond within a reasonable timeframe.
To learn more about responsible gaming or to get support, visit our Responsible Gaming page. Our FAQ page may also be helpful for answers to common questions.